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Knowledge Base

Frequently Asked Questions

Everything you need to know about ZS Wishlist. Browse by category or jump to your question.

General Questions
ZS Wishlist is a professional Shopify app that allows your customers to save their favorite products into a personal wishlist, increasing the chances of repeat purchases and long-term customer engagement.
It captures "intent." When a shopper isn't ready to buy now, they save the item. You can then bring them back via price-drop emails or simply allow them to find their favorites quickly when they return.
Yes! Our Free plan has no time limit and no hidden costs. It includes unlimited saves, guest wishlists, and basic customization.
No. We support "Guest Wishlists," meaning anyone can save products without logging in. If they create an account later, their saves merge automatically.
Not at all. We use lightweight app blocks and optimized scripts that load asynchronously, ensuring your page speed remains lightning fast.
No, we provide unlimited saves for both customers and guests on all our plans.
Installation & Setup
Simply click "Add App" from the Shopify App Store, approve the installation in your admin, and you're ready to go!
Yes. We use App Blocks and App Embeds, which are compatible with all Online Store 2.0 themes and even some older themes.
We recommend placing it near the "Add to Cart" button on the product page. This is the high-conversion zone where shoppers are most likely to interact.
Go to Online Store → Pages → Add Page. Call it "Wishlist," then in the Theme Editor, add the "Wishlist Page" block to that page's template.
Please check if you have enabled the "Wishlist on Cards" or "Wishlist Button" in your theme's App Embeds section and clicked "Save."
Absolutely not. Our app is 100% no-code. All settings are managed via a simple dashboard and the Shopify Theme Editor.
Features & Customization
Yes! In the app settings, you can choose between a heart, a star, or a bookmark icon to match your store's vibe.
Definitely. You can enter any Hex color code in the settings to customize the button and icon colors perfectly.
We use a unique browser token (via local storage) to identify a guest. This keeps their items saved even if they close the tab.
The app detects the guest token and automatically merges those saved products into the customer's permanent account.
Yes. You can change it to "Save for Later," "My Favorites," or any custom text you prefer.
Currently, the button is global. However, you can control its visibility based on product templates in the Shopify theme editor.
Email Reminders
These are automated emails sent to customers when a product they saved in their wishlist has a price drop or comes back in stock.
Our system monitors the price of wishlisted products. When the price is lowered in your Shopify admin, a notification is automatically queued.
Yes. Once a product's inventory count goes from 0 to 1 or more, the app notifies everyone who saved that specific item.
Yes! We provide a built-in visual editor to change colors, logos, and text, or you can use HTML mode for full control.
No, because these are "Transactional" emails. Customers specifically asked to be notified about these items, which leads to very high open rates.
Yes. Every reminder email includes a clear "Unsubscribe" link to ensure you stay compliant with email laws.
Pricing & Billing
The Free plan covers basics. The Starter plan adds powerful automation like Email Reminders, Full Analytics, and CSV Export.
We use Shopify Billing. Any charges will appear on your monthly Shopify invoice. We never ask for your credit card directly.
Yes, all our paid plans come with a 14-day free trial so you can experience the full power of the app.
Go to the "Plans" page inside the ZS Wishlist dashboard and select the plan that best fits your business growth.
Yes. You can cancel or change your plan anytime. If you uninstall the app, the billing stops automatically.
Yes, we have a fair refund policy. Please refer to our "Refund Policy" page for detailed eligibility criteria.
Technical & Security
Yes. We collect minimal data and provide tools for merchants to ensure their store remains compliant with global privacy laws.
The data belongs to the merchant. We simply provide the infrastructure to store and manage it.
Upon uninstallation, we begin the process of purging your store's data from our servers in accordance with Shopify's developer policies.
Rarely. Because we use isolated App Blocks, we don't interfere with other app's code. If you notice a conflict, our support team can fix it.
Yes! Professional plan users have access to a Custom CSS field to tweak every pixel of the button's appearance.
Yes, Starter and Professional plan users can export all saved items as a CSV file for external marketing analysis.